Assessment of Motivation by Entropy - Polish Journal of Management Studies

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Assessment of Motivation by Entropy

Abstracts > Vol 10.1

ASSESSMENT OF MOTIVATION BY ENTROPY
Głowacki T.

Abstract: Motivation is inseparable from human work. It is also one of the five most important elements of the management process. The ability to determine the level of motivation would therefore be very useful in the work of every manager. This paper is an attempt to quantify motivation and evaluate its size, using the concept of entropy. The main reason to try defining a method of measuring the amount of motivation is to improve the management techniques of companies.


Key words:
motivation, human management resources, the hierarchy of needs.

Introduction

A knowledge-based economy is defined as an economy in which the primary component is the management of business processes and skillful management of human resources (Skrzypek, 2008). It is worth recalling at this point that the science that deals with business processes - detecting and describing regularities that govern these processes - is the economy. James Tobin said that if he had to define the concept of an economy, he would say, in a word, "incentives" (Welles). In turn, motivation is one of the most important incentives (Kowalczyk and Mierzejewska, 2011) and also one of the most important issues in personnel management processes of the company.
Humanity grapples with the issue of motivation since the world started. Even today In all business units, despite dynamic technological progress, it is impossible to completely exclude the involvement of employees. To be effective as possible, work made with full commitment and dedication requires adequate motivation (Marescaux et al., 2013). To motivate employees effectively means that even greater harmony between employer's and employee's expectations be achieved. Motivation is therefore a kind of an impulse and a stimulating factor. So far, however, there have not been developed effective tools to quantify the significance of motivation, though it is very essential for every manager.


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Summary
Motivation is an important term commonly used to motivate people to perform work reliably, with dedication and enthusiasm. Motivation is a factor that stimulates workers and gives them energy to overcome fatigue, a lack of interest and willingness to change jobs. The method of entropy of the needs of groups of workers helps in assessing needs. Therefore, the management can reasonably affect the level of motivation among workers. Although the most common forms of motivating employees in enterprises are training and participation in developmental programs, it means for employers that they have to fulfil formal and legal requirements to a large extent. The proposed system of identifying needs and the resultant influence on motivation of employees can also be effective in articulating needs in this area and, thus, a more accurate way to control the level of employees' motivation. It may contribute to selecting methods dedicated to satisfying the specific employees' needs that are adequate for their place in the hierarchy of needs (the Maslow's model). Implementation of the proposed tools will allow employees to match operational needs better within existing resources.


References

Kępińska-Jakubiec A., Rafaląt I., 2005, Dynamicznie rozwijające się narzędzia motywowania pracowników, „E - mentor" 4 (11).
Kowalczyk K., Mierzejewska B., 2011, Motywowanie w zarządzaniu wiedzą, „E
mentor” 1 (8).
Marescaux E., de Winne S., Sels L., 2013, HR practices and HRM outcomes: The role of basic need satisfaction, "Personnel Review" 42 (1).
Roberts J. H., Lattin, J. M., 2006, Development and testing of a model of consideration set composition, Journal of Marking Research, XXVIII, [in:]  Tsuen-ho H., Ling-Zhong L., QFD with Fuzzy and Entropy Weight for Evaluating Retail Customer Values, "Total Quality Management" 17 (7).
Skrzypek E., 2008, Kapitał intelektualny, jako podstawa sukcesu organizacji w społeczeństwie wiedzy, Zeszyty Naukowe UMCS Lublin.
Welles G.H., Gospodarka w takim samy stopniu zależy od ekonomistów, jak pogoda od meteorologów, http://www.zarzyccy.pl/p_piramida-potrzeb-maslowa.html. Access on 10.09.2014.


OCENA MOTYWACJI PRZEZ ENTROPIĘ

Streszczenie: Motywacja jest nierozłącznie powiązana z pracą ludzką. Jest przy tym jednym z pięciu najważniejszych elementów procesu zarządzania. Umiejętność określenia wielkości motywacji byłaby zatem bardzo przydatna w pracy każdego menedżera. Niniejszy artykuł stanowi próbę kwantyfikacji motywacji i ocenę jej wielkości, przy wykorzystaniu pojęcia entropii. Główną przesłanką podjęcia próby zdefiniowania metody pomiaru ilości motywacji jest usprawnienie technik zarządczych przedsiębiorstwa.


Słowa kluczowe:
motywacja, zarządzanie zasobami ludzkimi, hierarchia potrzeb.

評估動機由熵

文摘:动机,被密不可分的人权工作。这是管理过程的五个最重要要素之一。因此,能够确定大小的动机,将任何经理的工作中非常有用。这篇文章是大小的动机尝试量化和评估它,使用熵的概念。尝试定义的方法测量所用背后的主要前提是动机的改善公司管理技术

关键字: 动机、 人力资源管理、 需求层次论

 
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