KNOWLEDGE WORKERS, COMPETENCIES, VIRTUALITY AND MANAGEMENT - Polish Journal of Management Studies

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KNOWLEDGE WORKERS, COMPETENCIES, VIRTUALITY AND MANAGEMENT

Abstracts > Vol 4

KNOWLEDGE WORKERS, COMPETENCIES, VIRTUALITY AND MANAGEMENT

MariaFekete Farkas, L. Gabor Torok

Abstract:

In this paper the authors set out to interpret and define the concept of the "knowledge worker" with reference to the context of post-industrial transformation (new economy, information/network/knowledge/learning economy/ society). They are reviewing  a three dimensional model applicable for the identification of different types of knowledge workers and discuss in detail various issues with regards their work-related competencies. The economy of emotions and attention as well as the phenomena of virtual  work are also explored within the same context.

Keywords:
knowledge workers, competencies, virtuality, management

Introduction

The earlier economic model dominated by the concept of mass production has been replaced by the "new economy" of the post-industrial era. Parallel to this transformation process,  the social characteristics of the developed economies have been subject to change and new dimensions of social analysis have emerged. The nature of the new formations brought about by post-industrial development is indicated by the terminology used in  attempt to describe any associated phenomena: information economy/society, network economy/society, knowledge economy/society, learning economy/society. The change that has taken place has triggered some radical repercussions in various domains, such  as the world of work, organisations as such the content of work activities, the nature of human resources as well as requirements with regards employees and managers.


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Summary

Rising number of the knowledge workers being the characteristic labour type of the XXI century. This century, calls for a new managerial approach. The high level of work autonomy allotted  to knowledge workers means that for remarkable extent knowledge workers are managers of their own. This has twofold consequences: the content of managerial functions and roles undergo changes while, parallel to this, new functions and role expectations  emerge. The increasing importance of the economics of emotions and attention should be thoroughly considered both from the perspective of market operations and organisational behaviour. Virtual work has been made possible by the spread of ICT technology  and has been reinforced by the process of globalisation. Managers may want to become aware of the extent to which knowledge work is characteristic of their organisation and learn more about how knowledge workers could best be managed.


References

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PRACOWNIK WIEDZY, KOMPETENCJE, WIRTUALIZACJA I ZARZADZANIE

Streszczenie:

W nieniejszej pracy autorzy podejmuja sie proby zinterpretowania i zdefiniowania koncepcji pracownika wiedzy w kontekscie postindustrialnej transformacji (nowa gospodarka, informacyjna/sieciowa/wiedzy/uczaca sie gospodarka/spoleczenstwo). Badaniu poddano trojwymiarowy model stosowany do identyfikacji roznych typow pracownikow wiedzy. Ponadto szczegolowo przedyskutowano rozne kwestie odnoszac sie do kompetencji zwiazanych z praca. Ekonomia emocji i uwagi a takze fenomen pracy wirtualnej  zostaly rowniez zbadane w tym samym kontekscie.



 
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